Installation overview
An installation typically refers to a house or building equipped with various energy monitoring devices. These devices include meters (for electricity, heat, and water) and sensors (for temperature, humidity, CO2, and more). An installation object holds information like the exact address, location, and connected communication module.
New installation
A new installation can be created by using the plus icon in the Installation Overview. The following fields can be used to further identify the installation element. Only the identification is required, the rest is optional.
| Field element | Description |
|---|---|
| Identification | Unique identifier for the installation |
| Customer information | Meta-data on the installation owner or resident |
| Location details | Information on the geographic location of the installation |
| Additional information | General information for identification (installation date/type, project...) |
| Communicator | Administrative link to communicator element: only the linked installation will be show under the communicator element |
| Dashboard specifics | Information on the type of dashboard to use and when it was created |
| Alarm parameters | Configuration parameters for alarm generation |
| Custom fields | Extra fields that can be configured: the names can be changed as desired |
| Client user group | Security field that states who can access this installation element |
| EMS parameters | Configuration parameters for the EMS system |
Commands
Several commands can be performed on the installation element. In short: devices can be linked to an installation, deleted or replaced and reports can be created.
Delete installation
The entire installation can be removed with this button. This will also remove the linked meters and their measurements. This command can only be used when all linked meters are unregistered and deleted. See 'Unregister Meter' and 'Delete Unregistered Meter' commands for more information.
Register Gateway
This command can be used to register a gateway to the installation using the Serial number of the gateway. When registered, the data monitoring of the gateway is started. The command includes the registration of all connected meters and its necessary measurements.
There are different options for the second parameter Initial polling, they can be related to the use of the meter's buffer. You can choose to read the entire buffer, part of it, or none at all. For the KWHIQ meters, the buffer contains 55 days of quarter-hour data, while for the E350 meter and Kamstrup meter, it contains 10 days of data.
In the option 'Complete period with initial value,' all data stored in the gateway's buffer is collected, including before registration. This option also includes the initial value of the buffer, which is the first cumulative reading for the meter. For example, when the buffer contains 10 days' worth of data, this is the cumulative reading from 10 days ago. With this option, you get the full information for the meter, but a spike will be shown on the first day.
The second option, 'Complete period without initial value,' does not include this old cumulative reading in the reading, so the sum of all previous energy readings will be lost. However, the rest of the buffer from the communication module is read.
The final option, 'From registration onwards,' starts the readings from the registration point and does not include any values from the buffer.
Register Meter
This command can be used to register a specific meter connected to a gateway. Fill in the Serial number of the meter (inverter, KWHIQ Dinrail, Schneider...) and the Measuring device field will be automatically completed. The Description field can be optionally used to change the Type of the meter element that is created. Refer to the Register Gateway command for the Initial polling options.
Register Api Meter
This command can be used to register an API meter to an installation. Use the EAN code of the API meter and the Plant id will automatically be filled in. Refer to the Register Gateway command for the Initial polling options. The buffer of the meter here refers to the buffered measurement values of the API meter.
Unregister Installation
When the monitoring process of an installation needs to be paused or stopped, this command can be used. It will stop all active registrations of the connected meters and set all elements to an Unregistered state. The maintenance costs associated with this installation will no longer be charged.
Create/Delete Dashboard User
You can give the resident user that is linked to this installation access to the Cast4All Dashboarding feature. In the command parameters, a template needs to be selected. You can use either the default Cast4All template, or provide us with a customized template. When confirming the action, an email will be send to the mailing address linked to the installation providing the resident with dashboard credentials and the URL to navigate to.
Replace Communicator
The Replace Communicator command allows you to switch communicator devices for the respective installation. Make sure a successful verification test is performed for the new communicator device if it concerns a communicator with connected devices like a Lewiz, Dingate, Sungate... Fill in the logical device name of the old and new communicator and start the replacement.